Privacy Policy
Last updated:
1. Introduction
FieldScout ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Please read this privacy policy carefully. By using FieldScout, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address and password.
- Profile Information: Your display name and any other profile details you choose to provide.
- Weed Tag Data: Information you enter about weed infestations including notes, severity ratings, and treatment records.
- Photos: Images you capture and attach to weed tags.
2.2 Information Collected Automatically
- Location Data: With your permission, we collect precise GPS coordinates when you create weed tags. This is essential for the app's core functionality.
- Device Information: We may collect information about your device including device type, operating system, and unique device identifiers.
- Usage Data: Information about how you use the app, including features accessed and actions taken.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the FieldScout service
- Create and manage your account
- Enable you to create, store, and share weed location tags
- Facilitate team collaboration and data sharing between team members
- Sync your data across devices
- Send you important notifications about your account or the service
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues or security breaches
4. Data Sharing and Disclosure
4.1 Team Members
If you are part of a team, your weed tags and related data will be visible to other members of your team. This sharing is essential to the collaborative nature of the app.
4.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and data storage (Firebase/Google Cloud)
- Authentication services
- Analytics providers
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Storage and Security
Your data is stored on secure servers provided by Google Cloud/Firebase. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Data is encrypted in transit using TLS/SSL and at rest using industry-standard encryption.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.
Archived weed tags are retained to maintain historical records but can be permanently deleted upon request.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Export: Request a copy of your data in a portable format
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us at the email address below.
8. Location Data
FieldScout requires access to your device's location services to function. Location data is used solely to:
- Tag weed locations with GPS coordinates
- Display your current position on the map
- Help you navigate back to tagged locations
You can disable location services at any time through your device settings, but this will limit the app's core functionality.
9. Children's Privacy
FieldScout is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@fieldscout.com.au